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Units > 15 MDG
15th Medical Group

tabMTF Information 
Address: 755 Scott Circle
                 Joint Base Pearl Harbor Hickam, Hawaii 96853

General Hours:
 7:30 a.m. to 4:30 p.m. Monday through 

The clinic is closed the third Thursday of every month for readiness training, every weekend, and holidays.
Note: Review 15 MDG Patient Handbook for exact operating hours for each clinic area.

Main Line: 448-6000
tabAppointments/Benefits Information 
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The TRICARE Online system features secure access to beneficiary appointments, prescriptions, and personal health data. To register go to www.tricareonline.com click on the "Register Now on TOL" link located under the Login area on the Home page. From there, follow the instructions to complete your account registration.
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Learn about MiCare
-MiCare is a web-based tool that will enable you to communicate securely and privately with your health care team.
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tabAFMS Strategy 
Click button for more information on our AFMS Healthcare Strategy

Air Force Medical Service Strategy
tabMTF Clinics 
  • Dental Clinic
  • Mental Health
  • Family Health
  • Pediatric
  • Flight Medicine
  • Optometry
  • Immunizations
  • Women's Health
Click here for a full list of clinics and services, locations, phone numbers, and hours.

tabPharmacy Information 
Location: 755 Scott Circle, Bldg 559 A-Wing, 1st floor
Hours: 7:30 a.m. to 4:30 p.m. Monday through Friday

Closed the third Thursday of every month for Readiness training, every weekend, and holidays.

tabAncillary and Administrative Services 
  • Pharmacy
  • Diabetes Education
  • Lab
  • Radiology
  • Physical Therapy
  • Family Advocacy Program
  • Public Health
  • Tricare Operations and Patient Administration
  • Referral Management
  • Beneficiary Counseling Services Coordinator
  • Medical Records
  • Bioenvironmental Engineering
Click here for a full list of clinics and services, locations, phone numbers and hours.
tabHickam MDG Facebook 
For up to date information, please visit our Facebook page.

 Inside the 15th Wing

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tabNotice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. If you have any questions aboutt his notice, please contact the 15th MDG privacy officer at 448-6335.

Click here to read the Notice of Privacy Practices.
tabUrgent Care

Emergency Care: The 15th MDG does not have emergency room services. For possible loss of life, limb, or eyesight, call 911 or go to the nearest emergency room.

In-area after hours/weekend/holiday care: If you believe you need care after hours but your health concern is not an emergency, call 448-6000. You will be directed to the on-call provider who will assess your needs and may authorize you to seek urgent care.

Nurse Advice Line:

Military Crisis Line:
Military Crisis Line and Chat
AF Suicide Prevention

SARC Hotline:
Air Force Sexual Assault Prevention and Response Program
Hickam SARC

Defense Centers of Excellence Outreach Center
(Psychological Health, PTSD, Traumatic Brain Injury):
Defense Centers of Excellence

Crisis (suicide prevention/TBI/PTSD) Hotline:
1-800-273-8255 *press 1
VA Crisis Hotline
tabAbout the MTF
The 15th Medical Group is a premier outpatient clinic that provides comprehensive health services for 21,243 eligible beneficiaries for the Hickam military ohana and surrounding areas. Additionally, the group consists of a staff of 263, 9 Bldgs, and a $10.2M budget. Also, the group averages 6,469 outpatient visits, 8,723 prescriptions, 3,050 Lab procedures, and 922 Radiology films per month. Furthermore, the group has supported unique PACAF missions throughout the Pacific AOR to include Operation Deep Freeze, JPAC missions, and USNS Mercy.
TRICARE Service Centers will no longer provide walk-in service as of 1 April. For more information, click here.

As a reminder, the 15th Medical Group will be closed for our monthly Medical Readiness Training Thurs, 18 Sept., 1200-1630. The phone lines will be OPEN to schedule appointments at 808-448-6000.

The Hickam pharmacy will be closed on Friday, Sept. 5 and will reopen on Monday, Sept. 8. For pharmacy needs on Sept. 5, you may use the Makalapa Clinic pharmacy located at 1253 Makalapa Road on the Pearl Harbor side (just inside the Makalapa gate). They will be open from 0730-1700.

Patients with threats to life, limb, or eyesight should call 911 and/or report to the emergency room.
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